The following discloses the terms of use for this website www.horizontours.co.nz and associated material found on our website.  By accessing and viewing the pages of this website you agree that you have read and accepted the terms of use set out below.

You agree not to use this Website for any purpose that is unlawful or to engage in any conduct that is likely to impair or cause damage to the operation of this Website whether by way of a virus, corrupted file, through use of any software or program, or otherwise. Furthermore, you agree not to alter, modify, reproduce, communicate to the public or otherwise deal with the content, software, text, graphics, layout or design of this Website except in accordance with these terms of use.

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Changes to Bookings
We reserve the right to cancel or alter any service, tour or price at any time.
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Copyright and Intellectual property
Except as expressly provided on this website, Horizon Tours New Zealand Ltd holds all copyright and other intellectual property rights in this website (www.horizontours.co.nz) and the information on this website, and reserves all of its rights.
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Display, Distribution, Reproduction of material on website
You may electronically reproduce the information on this website solely for the purpose of viewing and/or storing that information for your own use.  You may not display or distribute any information on this website, or reproduction of any such information, in or to the public without our prior written permission.  For information on obtaining permission to display, distribute or reproduce any part of this website, contact us directly at info@horizontours.co.nz.  Where such permission is granted, appropriate acknowledgement of Horizon Tours New Zealand Limited must be made.

Certain images on this Website that are not ‘Embedded Content’ may be used or reproduced only with our express consent in each instance. If such consent is granted it shall be subject to the following conditions:

• The materials or content must not be altered, modified or added to in any way; and

• The applicable copyright notice wording of its licensors. All rights reserved." must appear on all copies of such material or content.

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Disclaimer and exclusion of liability
We exclude all obligations and warranties that by law we are permitted to exclude.  Except as imposed by law on a basis that can not be excluded, we:

• have no liability or obligation to you or any other person on any basis, whether in contract, tort (including negligence), equity or otherwise; and

• are not liable to you or any other person for any loss, whether direct or indirect (including loss of profit), arising from or in connection with your use of this website or the information on this website.

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Linking to this website
If you link to any pages on this website, we request that you acknowledge us appropriately.  We would appreciate notification and details of any linkages made being sent to info@horizontours.co.nz.  We reserve the right to decline any linkages which we deem inappropriate.  We do not endorse any website (or organisation or person associated with that website) that has links to this website.
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Privacy
Horizon Tours New Zealand Limited will hold securely any personal information about you that we receive through this website.  We will only use that information for our own business purposes or objectives.  You may access that information by request made to our offices and request the correction of any errors in that information.
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Refunds
See below.
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Security
Although we endeavour to protect the security of your personal information you acknowledge that there is a risk of unauthorised access to [or alteration of] your transmissions or data or of the information contained on your computer system or on this Website. We do not accept responsibility or liability of any nature for any losses that you may sustain as a result of such unauthorised access or alteration. All information transmitted to you or from you is transmitted at your risk, and you assume all responsibility and risks arising in relation to your use of this Website and the internet. We do not accept responsibility for any interference or damage to your own computer system which may arise in connection with your accessing of this Website or any outbound hyperlink.

All payments are processed via DPS, DPS is committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When DPS transmits sensitive information (such as credit card numbers), DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider:
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PCI DSS
PCI DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It's relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements".
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Changes to Terms and Conditions
We reserve the right to add to, modify, or remove this Website or any information, feature, specification, or other part of this Website [at any time and without notice to you]. We reserve the right to change these terms and conditions from time to time by publishing the changed terms on this Website. You should review these terms and conditions periodically to be aware of such changes. Your continuing access or use of this Website following such publication shall be deemed your acceptance of the revised terms of use.

Governing law
These terms of use are governed by the laws of New Zealand and the courts of New Zealand shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to these terms of use. Visit our privacy policy page for more information regarding the security of your personal information.

Our privacy policy is governed by New Zealand laws.

Disclaimers
We do not give any warranty or other assurance as to the content of material appearing on this Website, its accuracy, completeness, timeliness or fitness for any particular purpose.

To the maximum extent permitted by law, we provide this Website and related information and services on an "as is" basis without any warranties, representations, or guarantees of any kind [whether, express, implied, statutory or otherwise] including, but not limited to, warranties of non-infringement, merchantability, or fitness for a particular purpose.

Links to third parties
The Website may contain links and references to other websites operated by industry partner businesses or third parties. We take no responsibility for the privacy practices of these other parties. You should consult the privacy policies of each linked website to determine the policy that each adheres to.

General Data Protection Rules (GDPR)
If you are in the European Union, you have additional rights in relation to your personal data under the European Union General Data Protection Regulation (in effect on 25 May 2018). Under the GDPR you have the right to:
 

• Withdraw consent. You have the right to notify us that you no longer want us to process or use your personal data. You can do that by contacting info@horizontours.co.nz.

• Right to data portability. You have the right to obtain a copy of any personal data stored and processed by us and you may direct us to transfer your personal data to another controller via csv format.

• Right to erasure/right to be forgotten. You have the right to request that any of your personal data is deleted from our records. Please note that while we can delete your personal data from our current records, data may be stored in inactive and archived records and will be deleted. In some cases, your personal data may continue to be stored in archived records of transactions or activities where Horizon Tours is required by law to retain such records.

• Right to restriction of processing. You may request that Horizon Tours restrict the processing of your personal data. This may affect your ability to use or navigate some of our customer services.

Accommodation and Activities
Changes to accommodation or activities that differ from those advertised may occur from time to time due to unforeseen circumstances. Any changes to accommodation or activities will be of a similar or greater standard and value.
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Route
Weather conditions, road closure or other unforeseen circumstances may, from time to time, cause a detour to the advertised route. 
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Unaccompanied children
Children / teenagers 15 years and under booked on any tour must be accompanied on tour by a paying, responsible adult relative. 
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